TERMS AND CONDITIONS

1. Acceptance of Terms:

By using the orlenda.my e-commerce platform, users agree to abide by these Terms & Conditions. If users do not agree with any part of these terms, they should refrain from using our services.

2. Products and Orders:

We strive to provide accurate product information and fulfill orders promptly.

Users are responsible for providing accurate shipping information.

3. Pricing and Payment:

Prices listed on our website are accurate at the time of publication.

Payment methods accepted are specified on our website.

4. Shipping and Delivery:

Delivery times and shipping costs are clearly communicated to users.

We aim to deliver products within the specified timeframe.

5. Returns and Refunds:

Our return policy, including conditions for returns and refunds, is outlined on our website.

Users should follow the specified process for returning products.

6. Privacy Policy:

Our privacy policy details how user information is collected, used, and protected.

7. Customer Communication:

We communicate with users regarding order status, shipping updates, and any potential issues.

8. Contact Information:

If users have any questions or concerns about these Terms & Conditions, they should contact us at:

Email: orlendahq@gmail.com

Contact Number: 011-53691288

9. Legal Compliance:

Users are responsible for ensuring that their use of the e-commerce platform complies with relevant laws and regulations.

10. Updates to Terms & Conditions:

Orlenda.my reserves the right to update or modify these Terms & Conditions at any time. Users will be notified of any changes through the e-commerce platform.

By using the orlenda.my e-commerce platform, users acknowledge that they have read and understood these Terms & Conditions and agree to be bound by them.

Thank you for choosing orlenda.my.